“New Yorkers deserve the Internet speeds they pay for. But, it turns out, many of us may be paying for one thing, and getting another,” Attorney General Eric Schneiderman said in a statement. The letters, sent on Friday to executives at Verizon Communications, Cablevision Systems, and Time Warner Cable ask each company to provide copies of all disclosures they have made to customers, as well as copies of any testing they may have done of their Internet speeds. (Reuters) – New York state’s attorney general is probing whether three major Internet providers could be shortchanging consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised, according to documents seen by Reuters. Altice’s other owned-and-operated cable operator – Suddenlink Communications, is also still laboring to boost broadband speeds and has left usage caps and usage billing in place for its customers in mostly smaller cities across the United States. Customers may have to wait until 2019 in New York (later elsewhere) for Charter to upgrade all of its service areas to support 300Mbps. The same cannot be said for Charter Communications, which has canceled Time Warner Cable Maxx upgrades that were already underway in former Time Warner service areas. $79.95 for 200Mbps.Īltice has achieved the internet speed requirement imposed by New York regulators more than a year ahead of schedule. Standalone customers would effectively pay $114.95 a month for 300Mbps vs. A $55 charge monthly charge for 300Mbps is $35 more than the logical rate step between lower speed tiers. Based on pricing, the best value for money is the 200Mbps plan if you are looking for faster service. Prior to the upgrade, the fastest speed most customers could get from Cablevision was 101Mbps. New Internet Services (bundling TV and phone service can reduce these prices and customers may need to call 1-88 to change service if grandfathered on older plans): Optimum Online (25/5Mbps) But customers in New Jersey and Connecticut will also benefit. You can now subscribe to faster service plans topping out at 300Mbps for residential customers and 350Mbps for commercial accounts.Īltice was required to boost internet speeds in New York State as part of winning approval for the buyout of Cablevision from the state’s Department of Public Service (formerly the Public Service Commission). Phillip Dampier OctoBroadband Speed, Cablevision (see Altice USA), Consumer News, Public Policy & Gov't, Suddenlink (see Altice USA) 2 CommentsĪltice USA today unveiled faster broadband service for Cablevision customers in the Tri-State Area of New York, New Jersey, and Connecticut.
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